Privacy Policy – Sofia Toronto

Last updated: 21-3-2026

Sofia Toronto respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit or make a purchase from sofiatoronto.com.

1. What does this Privacy Policy apply to?

This Privacy Policy applies to your use of the website sofiatoronto.com and all products and services offered through our website.

2. Personal Data

Personal data means any information that can be used to identify you directly or indirectly, such as your name, address, email address, IP address, or payment information.

3. Your Consent

By using our website, you agree to this Privacy Policy and consent to the collection and use of your personal data as described in this policy.

4. What Personal Data Do We Collect?

We may collect personal data when you:

• Visit our website
• Place an order
• Subscribe to our newsletter
• Fill out a contact form
• Contact customer support
• Use our services

We may collect the following personal data:

• Name
• Billing and shipping address
• Phone number
• Email address
• IP address
• Payment information
• Transaction history
• Browser language
• Location data (if permission is given)

We may also collect non-personal data such as:

• Browser type
• Device type
• Operating system
• Internet service provider
• Technical connection information

5. How Do We Use Your Personal Data?

We use your personal data for the following purposes:

• To process and deliver your order
• To send order confirmations and shipping updates
• To provide customer support
• To improve our website and services
• To prevent fraud and abuse
• To send marketing emails (you can unsubscribe at any time)

We may use your IP address, browser language, and location data to display content in your language and relevant to your location.

In case of fraud or illegal activity, we may share your data with authorities if required by law.

6. Sharing Personal Data with Third Parties

Sofia Toronto does not sell, trade, or rent personal data to third parties.

We may share your data with third-party service providers in order to operate our business, such as:

• Payment providers
• Shopify
• Shipping and logistics companies
• Email service providers
• Advertising platforms (such as Meta/Facebook, Google)

These third parties may only use your data to perform services on our behalf.

We may also share anonymized or aggregated data that cannot be linked to individuals.

7. How Do We Protect Your Personal Data?

We take appropriate security measures to protect your personal data against unauthorized access, loss, misuse, or alteration. We use SSL encryption and secure systems. Access to personal data is limited to authorized personnel only.

8. Cookies

We use cookies to improve your experience on our website.

A cookie is a small text file that is stored on your device when you visit a website. Cookies help us recognize your browser and remember preferences.

You can disable cookies in your browser settings. Please note that some parts of the website may not function properly without cookies.

Types of cookies we use:

Technical cookies
Necessary for the website to function properly.

Analytical/statistical cookies
Used to analyze website traffic and improve our website.

Tracking cookies
Used for advertising and marketing purposes.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Those websites have their own privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make important changes, we will post the updated Privacy Policy on our website.

11. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of your personal data
• Request deletion of your personal data
• Object to the use of your personal data
• Request that we stop contacting you

To exercise any of these rights, please contact us at info@sofiatoronto.com.

12. Contact Information

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: info@sofiatoronto.com
Website: sofiatoronto.com